Help Centre
General Information
- Do I have to be at the pickup and/or delivery locations?
- Do the drivers drive straight through to destination?
- Can I ride with the driver?
- What are the types of vehicles you have?
- Will anyone from your side contact me before the moving date?
- I have completed my booking. What’s next?
Become our Driver-Partner
- Why Join Us as a Driver - Partner?
- How To Register
- How It Works
- What Type Of Vehicle Can I Use?
- What is the payment method?
- How big is TheLorry service coverage area?
House and Office moving
- I keyed in my address and the drop down list doesn’t appear / error saying “Please insert a specific address”. How do I proceed?
- What are the payment methods accepted?
- Can I change the payment method after completing the booking process?
- I have last minute changes for my booking. Can I change the booking details?
- Long Push
- Stair Carry