Help Centre MY
TheLorry for Business (T4B)
- Do you have stair carry charge for T4B service?
- Do you provide a tailgate lorry for Business (T4B) service?
- What is your insurance provider?
- What is the process for an insurance claim?
- Do you offer insurance protection?
- Do I need to share the space with others to transport my items?
House Moving
- What is bubble wrap?
- What is shrink wrap?
- I have last minute changes for my booking. Can I change the booking details?
- Long Push
- Stair Carry
- Insurance coverage
Partner Development
- Why Join Us as a Driver - Partner?
- How To Register
- How It Works
- What Type Of Vehicle Can I Use?
- Basic Criteria to Join as TheLorry Partner
- How big is TheLorry service coverage area?
General Information
- What do you do?
- How much are the cancellation fees?
- What is the payment method?
- I keyed in my address and the drop down list doesn’t appear / error saying “Please insert a specific address”. How do I proceed?
- Do I have to be at the pickup and/or delivery locations?
- Do the drivers drive straight through to destination?