Customer Support Daisy

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Recent activity by Customer Support Daisy Recent activity Votes
  • What type of vehicle qualified to be registered on our platform? We do accept:

    4WD Van (Panel only) with valid PUSPAKOM certificate A truck from 1ton to 20ton with valid PUSPAKOM certificate, however, open cargo truck is not qualified

  • What type of vehicles can I use?

    We do accept car, motorcycle, 4x4, truck from 1 tonner to 20 tonner  & van (must above 8ft).

  • What do you do?

    We are a platform that connects transporters with customers. We work very closely with our drivers to deliver the best possible experience for our customers.

  • Does the 4x4 Pickup vehicle type offer any additional services?

    Our 4x4 pickup service is the most basic service we offer, whereby the driver will drive and provide the space in his vehicle for you to transport your items. We offer additional services of:- Man...

  • What will the movers do if I select manpower service?

    The manpower, depending on the number of people you choose, will be the driver and possibly an assistant that he brings along. They will help you to carry your items from the premise (house, office...

  • How do I know what is my booking number?

    Once you have completed your booking on our website or mobile app, an email will be sent to your email which you have provided. You can find your booking number which starts with ‘#’ or 'MY' under ...

  • What happen if I require additional trips?

    In the case on moving day you discover that your items would not be able to fit and moved in one trip and that you require multiple trips, please inform us so that we may calculate for you the addi...

  • Can I change the payment method after completing the booking process?

    Yes, but we would require you to notify us at least 3 working days in advance before the moving date. If the change is from COD to Online Payment, we will only proceed with your booking once your p...

  • Do the drivers drive straight through to destination?

    For bookings made within reasonable distance, the drivers will drive straight to the drop off address after finish loading at pickup. As for bookings made farther, the drivers will usually stop at ...

  • Can I ride with the driver?

    You may ask the driver whether he is willing to take you as a passenger (if there’s space in the passenger seat). This is however fully based on the driver’s discretion. Please note that we will no...